{"id":5022,"date":"2019-02-19T02:26:36","date_gmt":"2019-02-19T02:26:36","guid":{"rendered":"https:\/\/intentavida.com\/home\/?page_id=5022"},"modified":"2024-08-02T15:13:55","modified_gmt":"2024-08-02T20:13:55","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/intentavida.com\/home\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

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Frequently Asked Questions<\/span><\/span><\/h2>\n

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[\/vc_column_text][vc_toggle title=”What countries do you ship to?” css=”.vc_custom_1720729026300{margin-bottom: 0px !important;}”]<\/p>\n

We currently only ship within Canada. We are planning on shipping to other countries in the near future. If you are not located within Canada and would like to purchase our product online. Please send us an email and we will try to accommodate your request.<\/p>\n

[\/vc_toggle][vc_toggle title=”What is your refund & exchange policy?” css=”.vc_custom_1720729032821{margin-bottom: 0px !important;}”]<\/p>\n

We can accept a refund or exchange on your order. For more information please visit our refund & exchange policy which can be found here.here.<\/a><\/p>\n

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[\/vc_toggle][vc_toggle title=”How long will it take to get my order?” css=”.vc_custom_1720729044443{margin-bottom: 0px !important;}”]<\/p>\n

The time it will take to receive your order is calculated during checkout. You should receive a confirmation email when you finish your purchase. Within that email you can find instructions on how to track your order.<\/p>\n

For more information please visit our shipping policy which can be found\u00a0here.<\/a><\/p>\n

[\/vc_toggle][vc_toggle title=”What payment methods do you accept?” css=”.vc_custom_1720729051476{margin-bottom: 0px !important;}”]<\/p>\n

We accept all major payment methods such as Visa, Mastercard, Apple Pay, PayPal, American Express and Debit Cards.<\/p>\n

If there is a payment method that you tried to use during checkout and it was not accepted. Please try another payment method or please contact us at info@intentavida.com.<\/p>\n

All payments are processed through Stripe.<\/p>\n

[\/vc_toggle][vc_toggle title=”Who can l contact if l want to place a bulk order?” css=”.vc_custom_1720729058268{margin-bottom: 0px !important;}”]<\/p>\n

If you would like to place a bulk order please contact us at info@intentavida.com. A member from our sales team will contact within 24 hours to help!<\/p>\n

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[\/vc_toggle][vc_toggle title=”Why does my fruit taste different each time?” css=”.vc_custom_1720729064244{margin-bottom: 0px !important;}”]<\/p>\n

You may notice if you have purchased several packages. That each package of fruit may taste differently than the next. This is because we sell 100% natural fruit! Our fruit is not made with any preservatives, sweeteners or additives to alter the taste of the fruit.<\/p>\n

100% natural fruit is never the same and may change depending on the time and conditions it was harvested.<\/p>\n

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Information IntentaVida<\/h3>\n

E-mail: info@intentavida.com<\/p>\n

Phone:[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”12478″ img_size=”full” css=””]\n

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